Privacy Policy

Abundant Living Counseling, LLC (“Abundant Living Counseling,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.anabelcramton.com (the “Website”), contact us through it, or use its features.

This policy concerns information collected through the Website. It is not our Notice of Privacy Practices and does not replace any privacy, consent, or practice documents that apply when you receive counseling services. If you become a client, you will receive the applicable clinical privacy and consent documents separately.

Information we collect

The information we collect depends on how you use the Website.

Information you provide

You may choose to provide information such as:

• Your name, email address, telephone number, and preferred method of contact.
• The content of a message you send through a contact form or email.
• Information you provide when requesting an appointment or insurance information.
• Any other information you voluntarily submit through the Website.

Please do not submit detailed mental-health information, diagnoses, medication information, crisis details, or other sensitive health information through a general website form or ordinary email. Use the secure client portal or other method we specifically provide for clinical communications.

Information collected automatically

When you visit the Website, we or our service providers may automatically collect technical and usage information, such as:

• Internet Protocol (IP) address and approximate location derived from it.
• Browser type, operating system, device information, and language settings.
• Pages viewed, links clicked, the referring page, and the date and time of a visit.
• Cookie, analytics, security, and similar technology data, if those tools are enabled.

Tools and services this Website uses

This is the complete list of services that the Website relies on as of the effective date.

• Hosting and delivery: Netlify. The Website is hosted by Netlify, Inc. When your browser requests a page, Netlify's servers receive standard technical information such as your IP address, browser type, the page requested, and the date and time, and may keep server logs. Netlify acts as our hosting provider. Its practices are described in its own privacy policy.
• Fonts: Google Fonts. The Website's typefaces are loaded from Google Fonts. When a page loads, your browser requests font files directly from Google, so Google receives your IP address and browser information. We do not use Google Fonts to track you and do not receive any information from Google about you.
• Email. The Website does not send or receive email itself. The email address shown is a link that opens your own email program, and your message travels through your email provider and ours. Ordinary email is not a secure way to send sensitive health information.
• Telephone. The telephone number is a link that starts a call or text from your own device. Calls and messages are handled by your carrier and ours.
• Appointment scheduling: My Best Practice. The Contact page displays an online scheduling form provided by My Best Practice (practice.mbpractice.com), a third-party practice-management service, inside the page. Anything you enter there is collected by that service and is governed by its own privacy policy and terms, not this one. The “Request an Appointment” buttons lead to that Contact page. Please share only what the form asks for.
• Psychology Today. The Website links to Anabel Cramton's Psychology Today profile. Following that link takes you to a site operated by Psychology Today, which has its own privacy policy.

Tools this Website does not use

As of the effective date, and based on our review of the Website's code and a test of its pages in a web browser, the Website does not use any of the following:

• Contact forms, sign-up forms, newsletter forms, or a client portal (people reach us by telephone or email)
• Analytics or visitor-tracking tools
• Cookies, local storage, or similar technologies set by the Website itself
• Advertising or social-media pixels, or retargeting tools
• Live chat or chatbots
• Embedded maps
• Online payment processing
• Embedded video, audio, or social-media feeds

If we add any of these in the future, we will update this policy before or when they are activated.

How we use information

We may use Website information to:

• Respond to an inquiry or appointment request.
• Provide information about services, availability, fees, or insurance, where requested.
• Operate, maintain, secure, and improve the Website.
• Understand Website use and performance, if analytics are enabled.
• Prevent spam, fraud, security incidents, and misuse.
• Comply with applicable legal obligations and protect our rights.

We will not use information submitted through a general contact form to provide emergency or clinical care. A message sent through the Website does not establish a therapist-client relationship.

Cookies and similar technologies

The Website may use cookies or similar technologies for essential functions, security, preferences, or analytics. The technologies actually in use are: none beyond essential site functions. The Website itself does not set cookies and does not store information in your browser. Our hosting provider and the font service listed above receive ordinary connection information when your browser loads a page, as described in “Tools and services this Website uses.”

You may be able to manage cookies through your browser settings or a Website cookie-preference tool, if one is provided. Because the Website sets no optional cookies, it does not provide a cookie-preference tool. Blocking certain technologies may affect Website functionality.

The Website does not use advertising pixels, cross-site tracking, or analytics that disclose information about visitors to third parties. Health-related browsing information can raise privacy concerns even when a site visitor has not submitted a form, which is one reason we keep third-party tools to a minimum. If that changes, we will describe those tools and their data practices here.

How we disclose information

We may disclose Website information:

• To service providers that help operate the Website or respond to inquiries, such as hosting, form, email, scheduling, analytics, or security providers.
• When required by law, court order, or valid legal process.
• To protect the rights, safety, and security of Abundant Living Counseling, Website visitors, or others.
• In connection with a business reorganization, if applicable and subject to appropriate safeguards.

The service providers that receive Website information are the ones named in “Tools and services this Website uses” above: our hosting provider, the font provider (when fonts are loaded from a third party), and the email and telephone providers that carry messages you choose to send us. They receive the technical or contact information described there.

We do not sell personal information for money. The Website does not use targeted advertising or cross-site tracking, and we do not disclose Website information to advertisers.

Data retention and security

We keep Website information for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Retention depends on the type of information and the reason it was collected:

• Emails and messages you send us: kept for as long as needed to respond to you and to follow up on your inquiry, and longer where the law requires or where you become a client (in which case clinical records are governed by the separate documents you receive).
• Website forms and analytics data: none are collected, because the Website has no forms and no analytics.
• Technical server logs: held by our hosting provider under its own settings and retention practices.

We use reasonable administrative, technical, and physical safeguards appropriate to the information and the Website. No online transmission or storage method can be guaranteed to be completely secure.

California privacy rights

California residents may have rights under applicable privacy laws, subject to eligibility, exceptions, and verification requirements. Depending on the law and the information involved, these rights may include requesting access to, correction of, or deletion of certain personal information, or opting out of certain sale or sharing practices.

The California Consumer Privacy Act, as amended, applies only to businesses meeting legal criteria; not every small practice is covered by all CCPA/CPRA obligations. If Abundant Living Counseling is subject to those requirements, it will provide the applicable notices and request methods, including any required opt-out mechanism.

To submit a privacy request or ask a question, contact:

Abundant Living Counseling, LLC
Email: info@living-abundant.com
Mailing address: PO Box 758, West Point, CA 95255
Telephone: 707-232-5125

We may need to verify your identity before responding. We will not discriminate against you for exercising a privacy right where applicable law prohibits discrimination.

Children

The Website is intended for adults and is not designed to solicit information from children. Abundant Living Counseling does not provide therapy to children. If you believe a child has submitted personal information through the Website, contact us at info@living-abundant.com.

Third-party websites and services

The Website may link to websites or services operated by third parties. We do not control their privacy practices. Review the privacy policies of those third parties before providing information to them.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was most recently revised. Material changes will be posted on this page, and we will provide any additional notice required by law.

Contact

Questions about this Privacy Policy may be sent to:

Abundant Living Counseling, LLC
Email: info@living-abundant.com
Mailing address: PO Box 758, West Point, CA 95255